Welcome to Hawa Hawai Aeroplane Restaurant! These terms and conditions outline the rules and regulations for the use of our services. By accessing or using our services, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our services.

1. Definitions

1.1 “Restaurant” refers to Hawa Hawai Aeroplane Restaurant.

1.2 “Customer” refers to any individual who uses our services.

1.3 “Services” refer to all the services provided by the Restaurant, including dining, reservations, and events.

2. General Conditions

2.1 The Restaurant reserves the right to refuse service to anyone for any reason at any time.

2.2 The Restaurant reserves the right to update, change, or replace any part of these terms and conditions at any time. It is the responsibility of the Customer to check this page periodically for changes. Continued use of or access to the Restaurant’s services following the posting of any changes constitutes acceptance of those changes.

2.3 The Restaurant may provide special offers, promotions, and discounts at its discretion. These offers are subject to specific terms and conditions, which will be communicated to Customers as applicable.

3. Reservations

3.1 Reservations are recommended to ensure availability. Walk-in Customers are accommodated based on availability.

3.2 Reservations can be made via our website, by phone, or in person.

3.3 Customers are required to provide accurate information when making a reservation. The Restaurant is not responsible for any issues arising from incorrect information provided by the Customer.

3.4 In the event of a reservation cancellation, Customers must notify the Restaurant at least 24 hours in advance. Failure to do so may result in a cancellation fee.

4. Dining Policies

4.1 Dress Code: The Restaurant maintains a smart casual dress code. Customers are requested to adhere to this dress code to maintain the ambiance of the establishment.

4.2 Behavior: Customers are expected to conduct themselves in a respectful and orderly manner. Any disruptive or inappropriate behavior may result in removal from the premises.

4.3 Allergies and Dietary Restrictions: Customers with allergies or dietary restrictions should inform the Restaurant staff in advance. While the Restaurant takes all reasonable precautions, it cannot guarantee that menu items are free from allergens.

5. Payment and Billing

5.1 Payment Methods: The Restaurant accepts various forms of payment, including credit/debit cards and cash.

5.2 Billing: All bills must be settled before leaving the premises. Split bills are available upon request.

5.3 Service Charges: A standard service charge may be applied to the final bill. Additional gratuities are at the Customer’s discretion.

6. Events and Private Functions

6.1 The Restaurant offers facilities for events and private functions. Customers interested in booking an event must contact the Restaurant directly.

6.2 A deposit may be required to secure a booking for an event or private function. The terms of the deposit and any cancellation policies will be communicated to the Customer at the time of booking.

6.3 The Customer is responsible for any damages to the Restaurant premises or property occurring during an event or private function.

7. Gift Cards and Vouchers

7.1 Gift cards and vouchers are available for purchase and can be redeemed at the Restaurant.

7.2 Gift cards and vouchers are non-refundable and cannot be exchanged for cash.

7.3 Lost or stolen gift cards and vouchers will not be replaced.

8. Liability and Disclaimer

8.1 The Restaurant is not liable for any loss or damage suffered by the Customer or any third party as a result of using our services, except where such loss or damage is due to the negligence of the Restaurant.

8.2 The Restaurant takes all reasonable steps to ensure the accuracy of the information on our website and promotional materials. However, the Restaurant does not guarantee that such information is free from errors or omissions.

9. Governing Law

9.1 These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which the Restaurant operates.

9.2 Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

10. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:

NHAI Rest Area, Delhi-Meerut Expressway, Didwari, Ghaziabad, Uttar Pradesh 245304

+91-9811883882

query@hawahawai.com

By using our services, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions. Thank you for choosing Hawa Hawai Aeroplane Restaurant. We look forward to serving you!